Passport Canada has advised that its processing times are updated on a regular basis. Processing times may change depending on the volume of applications received and are not guaranteed.

Applicants should keep in mind that processing times do not take delivery times into account. The complexity of routine verifications and security checks may lead to longer processing times.

Effective January 18, 2011 the processing times are as follows:

Canadians living in Canada:
Options for submitting a completed application:

• In person (at a Passport Canada counter) 10 business days
• By mail 20 business days
• Through a receiving agent (Service Canada or Canada Post) 20 business days

Canadians living in the United States or Bermuda:
Submitting a completed application

• By mail processing times up to four weeks
• By courier processing times up to four weeks

Canadians abroad:

• The processing time for properly completed applications varies from country to country and with the time of the year. If a passport is required in exceptional circumstances, contact the nearest Canadian government office that provides passport services.

For urgent and express pick-up, proof of travel may be required.
Passport Canada will take appropriate action on a case-by-case basis.

* Please note the following restrictions:

• Urgent service is not available at the following locations: Receiving Agents at participating Canada Post outlets and Service Canada Centres; the Pointe-Claire Passport Canada office; the Whitby Passport Canada office; the Brampton Passport Canada office; the Calgary South Passport Canada office; the Kelowna Passport Canada office and the Richmond Passport Canada office.
• Express service is not available at the following locations: Receiving Agents at participating Canada Post outlets and Service Canada Centres; and the Pointe-Claire Passport Canada office. You may apply for express service at the Passport Canada offices in Whitby, Brampton, Calgary South and Richmond, but you will be required to pick up your passport at another location to be confirmed when you submit your application.

Visit www.ppt.gc.ca for more information.